Welcome to the Market Rate Survey Information Update!


In your Child Care Profile Tile, update:

  • Operating Hours and Rates
  • Ages Served and Capacity
  • Other Information
  • Market Rate, Narrow Cost Analysis, Workforce Survey

In the Background Record Checks (BRC) Tile, update:

  • Staff Roster and Roles

Log in to your community portal here: NHCIS.

For a preparatory worksheet, click HERE.

For questions, refer to the NHCIS User Guide

PLEASE NOTE: Participation in this survey is a critical part of ensuring fair and accurate compensation rates across the child care industry. We urge you to prioritize the completion of this survey. 

If you require assistance with updating your Child Care Profile please contact the Outreach Specialist at Child Care Aware of New Hampshire at (603) 578-1386, ext. 2531.


Your data will be handled with the utmost confidentiality. All data collected will only be used for aggregate reporting purposes. Your privacy and the confidentiality of your information are our top priorities. 

Why Participate?

Fair Compensation:

Your input will directly contribute to establishing fair and competitive rates that reflect the true value of your services. This ensures that you receive the compensation you deserve for the outstanding care and education you provide to our community’s children.

Quality Child Care:

The survey results will help create a more accurate picture of the child care market, allowing us to advocate for policies that support high-quality child care. By participating, you play a key role in shaping the future of child care services in our area.

Community Impact:

Your participation goes beyond your individual center or program. It has a positive impact on the entire community by supporting the economic well-being of child care providers and enhancing the overall quality of child care services available to families.

Side Picture

The survey will take place through the Child Care Profile tile in New Hampshire Connections Information System (NHCIS). Instructions are provided with screenshots on the NHCIS Guide. You can also download a worksheet to help you gather all the required information before you enter it into your profile. All information provided in the Market Rate Survey, Narrow Cost Analysis, and Work Force Development tabs are confidential and not posted on the public website. 

We ask that you update all sections of your Child Care profile through the following areas: Ages Served and Capacity, Other Information, Market Rate Survey, Narrow Cost Analysis, and Workforce Development tabs. Rates can be redacted from the public website if desired.

You also need to update your Staff Roster to reflect all active staff in their current roles. You can find your staff roster in the Background Record Check tile of NHCIS. Reference the NHCIS Guide for step-by-step instructions on updating your roster.

Deadline: February 28, 2024

We request that you to complete the survey by February 28, 2024, to ensure that your perspective is included in the final results.

Thank you for your commitment to providing exceptional child care services. Your participation in the Market Rate Survey Information Update is a valuable contribution to the betterment of our community.

If you require assistance with updating your Child Care Profile or Staff Roster please contact the Outreach Specialists at Child Care Aware of New Hampshire at (603) 578-1386, ext. 2531.