Dear Colleagues;

The DHHS-based NH Connections Information System (NHCIS) is currently experiencing a short-term shutdown due to technical issues. Presently, you will not be able to use the system and therefore, temporarily, have no access to following application tiles: Background Record Checks, Credentialing, Grants, Licensing, NH Scholarship, Professional Registry, Program Profiles (Child Care Profile) and Training.

If you would like to register for a training, please email the date, time and title of the training, as well as your name, phone number, email address and program name to You can use the Subject Line: Training Registration. You can find current trainings in the CCAoNH Professional Development Connection Guide, found here: 

Please be aware this temporary shutdown will not impact the ARPA application period or review period – you will not miss out on applying for funds. We will be in touch if the review period closing 11.29.2021 will be extended. As always, please keep an eye on NH Connections: Financial Resources for ARPA/CCASP updates.

We will notify you by email and post on the NH Connections website as soon as the issues are resolved. It is not necessary to send us an email regarding the inaccessibility of the system as we are fully aware.

Meanwhile, thank you so much for your patience and understanding.

Debra Nelson, Bureau Chief
Dianne Chase, Assistant Bureau Chief

What is the NH Connections Information System?

NH DHHS has developed a new information system for early childhood and out of school time programs and professionals. It is called the NH Connections Information System (NHCIS), and it includes several components. All families will find resources to make informed decisions about child care services that meet their needs. NH professionals, policy makers and partners will use the system information to make data-driven decisions that improve professionalism and workforce quality to positively impact children.

NH Connections Information System Mission

To connect:

  • Families seeking care with programs that best meet their unique needs;
  • Programs and early childhood, afterschool and Head Start professionals with resources to grow professionally and meet licensing requirements;
  • Administrators and directors to an employee’s professional requirements’ status.

How does the NH Connections Information System benefit my program?

  • Marketing: Effortlessly market your program to families searching for child care, including linking them to your program’s website and social media.
  • Real-time Program Updates: Update your program information any time, such as vacancy status, open or closed status during an emergency, program rates, schedules, etc.
  • Online Applications:
    • Background checks and status updates
    • Early Childhood or Afterschool Credential
    • Current and future funding
  • Find Professional Development Opportunities: Search for and enroll in professional development opportunities
  • Online Tracking:
    • Individual’s professional development hours
    • Technical assistance (TA), coaching, mentoring and consulting
  • Child Care Licensing Unit: Respond to licensing visits electronically
  • Emergency Preparedness: keep informed during emergencies. Links providers to important updates and information.

How do I Create an Account?

Registration is done through a Self-Registration process. 

If you have an account in NH Professional Registry: Click on the “Reset Password” button. Use the email you used in the “old” NH Professional Registry to register in the new system as your username and click “Reset”. You will receive a verification code to that email address which will be used in registration.

If you have never had an account in the NH Professional Registry: Hit the “Register” button and follow the prompts. You will receive a verification code to that email to that email address which will be used in registration.

Need Assistance?

To request assistance with logging into the NH Connections Information System, please visit the NHCIS Login Page and submit a support ticket, by clicking on “SUPPORT”.

Additional Information about the NHCIS Applications