COVID-19 Frequently Asked Questions

During this challenging time, the Department of Health and Human Services (DHHS) Child Care Licensing Unit and the Bureau of Child Development and Head Start Collaboration (the Bureau) will be providing regular FAQ and/or Updates to keep you informed.

Please review the information and utilize the included links, emails and phone numbers to help you navigate your current needs.

If you have any questions or requests that are not addressed here, please send them to DHHS.ChildDevelopment@dhhs.nh.gov or call 603-271-4242 to leave a message.

Department of Health and Human Services Frequently Asked Questions:

Child Care Recovery and Stabilization: A Webinar Series Frequently Asked Questions:

Contacts for General Questions:

NH Child Care Licensing Unit
8:00 A.M. – 4:30 P.M., Monday through Friday
Telephone: (603) 271-9025
Toll Free Number: (800) 852-3345, ext. 9025
TDD Access Relay: (800) 735-2964
Fax Number: (603) 271-4782
E-Mail: CCLUoffice@dhhs.nh.gov

Bureau of Child Development and Head Start Collaboration
8:00 A.M. – 4:30 P.M., Monday through Friday
Telephone: (603) 271-4242
Toll Free Number: (800) 852-3345 ext. 4242
TDD Access Relay: (800) 735-2964
Fax Number: (603) 271-8712
Claims Payments Toll Free: (888) 294-4353
Credential Information: (603) 271-4684
Licensed Plus: (603) 271-4684

Child Care Aware of New Hampshire
Main Toll Free Phone Line: 1-855-393-1731
Child Care Referral & Consultation Line: (603) 578-1386, ext. 2531
Training & Technical Assistance/Help Line: (603) 578-1386, ext. 2532
Emergency Child Care Lines: (603) 578-1386 ext. 2528 or 2533